Description
Material: Brass
About delivery time: we will deliver the goods within 24-48 Hours after your payment (delivery time is not guaranteed during holidays and Spring Festival)
FAQ
Q: If i fail to receive the item in estimated time ?
A: Don't worry ,because sometimes there will be some shipping delay because of holiday or wrong address, pls contact the seller by e-mail, we will help you contact the shipping company to solve it successfully and finally get it . If you can't receive it, we will full refund or resend it for you. We are honest seller, so don't worry.
Q: What could i do if i receive the broken item?
A: Don't worry , will issue you the refund or send a new one if we get the broken picture of the item from you .you don't have to open a return request because you could help us dispose it ,many thanks !
Q: I am not satisfied with the product,what should i do?
A:Please contact with us in time, we will help you solve it.
Returns Term
In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one.
In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation.
After Service
1. Do not hesitate to contact us any time before and after your purchase;It is our service tenet to provide God-like to customer service.
2. If you are satisfied with our products and services, please give us a five-star feedback so that we can give me greater motivation.
3. We will deliver goods on time,but transportation time we can't accurate know after delivery,because it is related to distance, weather, etc. If because of the transportation time affect your mood,Please objective analysis, because it is not my responsibility,but the responsibility of the shipping company.Please don't give me neutral or negative feedback because of the transportation time.
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